One system for stock, purchasing, staff and money, instead of five that do not talk to each other.
ERP stands for enterprise resource planning. It is jargon for something plain: one system running the parts of the business that are not clinical. Stock, purchasing, invoices, rotas, payroll, and the reporting that sits on top of all of it.
Most groups end up with a separate tool for each of those and a spreadsheet holding the gaps together. Nobody can say what a site actually costs to run without three exports and a phone call.
Every system, spreadsheet and manual step, including the ones nobody admits to. It is usually the first time anyone has seen the whole list on one page.
One database, one supplier record, one price, one staff record. Most ERP projects fail because modules get built before the spine exists.
Stock, purchasing, people, finance. Not the twenty in the brochure, which is where the million euro rollouts come from.
Your EMR and booking stay where they are. The ERP reads from them rather than replacing them, because moving patient records is a separate decision with its own risks.
From five systems and a spreadsheet to one place the numbers come from.
It earned that reputation from million euro rollouts full of modules nobody used. What a three site group needs is a fraction of it: stock, purchasing, people and finance in one place. We build the modules you use and leave the rest out.
No. Clinical records stay where they are. The ERP handles the operational side and reads from the clinical side. Migrating patient records is a separate decision and we would tell you if it were needed.
Usually not. One site with one stock cupboard does not need enterprise resource planning, it needs the clinic operations system on this page. ERP starts to pay from roughly three sites, or from the point where stock and purchasing stop fitting in a spreadsheet.
Often you should, and we will say so on the first call. Off-the-shelf ERP is built around a warehouse and a sales ledger, and if that is what your operation looks like it will be cheaper and faster than anything we build. It stops fitting when the operational side has to know about the clinical side: a consumable tied to a procedure, a rota tied to a booking diary, a cost per patient rather than per order line. A general ERP has never seen a patient, so it models one as a sale, and you pay the licence plus two years of workarounds getting that back.